Customization takes between 3 to 5 weeks approximately. Time varies depending on demand.
Since every custom pendant is unique, NO cancellations or refunds are allowed once production has started.
SHIPPING: FREE Expedited Shipping Over $100
🇺🇸 USA ORDERS:3-5 Business Days
🌎 INTERNATIONAL ORDERS:3-5 Business Days
Order processing takes 1 to 2 business days before shipment. Tracking numbers are always updated through email for your (and our) peace of mind. Full shipping information HERE.
Enjoy Free 365 Days Warranty
We have a 30-day, hassle-free return or exchange policy as well as a one-year, partial refund guarantee for our Jewelry. For Custom Jewelry, we'll provide replating of any tarnished pendants for free within the first 12 months.
100% Money-back Guarantee
We take pride in providing quality products and carefully inspect products before shipment. In the rare case that the item is faulty, damaged during transit, or if you're not satisfied with your order, please contact us for details on how to get a refund or replacement.